Imprint & Data Privacy (EU)

Educational only — not a medical device. No diagnosis, treatment, or medical decision support.

App Privacy Summary (matches App Store disclosures): We collect email address and user ID for account access. We process health-related information and user content you choose to provide (chat and optional uploads) only for app functionality (chat sessions, report generation, delivery, and security). No tracking. No advertising.

Website analytics notice (EU website only): This EU marketing website may use consent-based analytics via Google Tag Manager. This is separate from the heartcheckapp service/app experience, which does not track users for advertising.

Imprint

Controller: CardivAI GmbH

Am Euro Platz 2, Gebäude G

A-1120 Vienna, Austria

Email: office@cardivai.com

Support: support@heartcheckapp.com

Commercial register: FN 451769t

VAT ID: ATU 71002719

Jurisdiction: Vienna, Austria

Data Privacy (EU)

1) Data we collect / process (app functionality only)

Email address (account access and support).
User ID (account identifier).
Health-related information you choose to provide in chat and/or uploads.
User content (chat text; optional document images/PDFs you upload).
Purchase status (confirmation that payment succeeded; we do not store card numbers).
Security/operational logs needed to operate and protect the service.

2) What we do not do

No tracking across apps or websites for advertising or advertising measurement in the app/service.
No advertising networks in the app/service.
We do not sell personal data.

3) Upload retention

Uploads are optional.
Uploaded documents stored for processing are deleted automatically after approximately 24 hours.
Wellness reports are generated from your inputs and are designed to minimize direct identifiers where feasible.

4) Website cookies & analytics (EU website only)

CookieYes: records and honors your consent preferences on this EU website.
Google Tag Manager: this EU marketing website may run consent-based measurement tags to understand aggregate website usage.
This is separate from the heartcheckapp service/app experience, which does not use advertising SDKs.

5) Processors

AWS (hosting, storage, security).
Stripe (payment processing). We do not receive your full card number.
CookieYes (EU website consent management).
Google Tag Manager (EU website only, consent-based).

6) Your rights

You may request access, correction, or deletion by contacting office@cardivai.com or support@heartcheckapp.com.

Safety notice: Educational only — not a medical device. This service does not provide diagnosis, treatment, or medical decision support. If you have urgent symptoms, call emergency services 112 (EU) / 911 (USA) or seek urgent care.